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Discover detailed rental information, including pricing, additional fees, and travel protection options. Select your ideal campervan for your upcoming road trip and begin planning your adventure today!
*Please note: The prices shown are for guidance only and are subject to variation based on travel duration, booking timeframe, and pickup location. With us, you’re billed per night, meaning you only pay half the rate for the first and last days of your rental.
The minimum rental period is three nights.
Please note that the minimum rental age requirements vary depending on the rental country. Here’s an overview:
All our models are equipped with the following: navigation system, air conditioning, stationary heater, 1 outdoor camping table, 2 camping chairs, and a kitchen box with all kitchen utensils and tableware, hand brush, power cable & adapter, water canister. You can also add optional equipment such as bicycle racks or portable camping toilets and much more for an additional charge.
We charge a one time service fee for your booking of £89 in Europe and £135 in North America. What is the service fee? There are many steps that have to be taken in order to make your fully-equipped roadsurfer “ready to go” from the standard production line to the rental handover. The service fee we charge is to make sure that you can receive the best customer experience possible.
All roadsurfer rentals can be optionally booked as dog friendly rentals. Once you have chosen your preferred vehicle, simply add the one-off dog fee of £89 in Europe and £115 in North America to your booking.
We do not want our customers to have to pay for additional cleaning costs. Our goal is to hand over a impeccable vehicle to every customer and for this reason we have to charge an additional fee in exceptional cases. Read more about the cleaning fee.
The currency and amount of the deposit depends on the local currency of the station where you pick up your roadsurfer:
Please note that all our motorhomes in Canada undergo “hibernation” during the winter months (from November to March). This involves emptying or filling all boilers and pipes with antifreeze, including the camper’s water tanks. Consequently, water usage in the vehicles, such as from the fresh water tap, shower, or toilet, is unavailable during this period. To prevent vehicle damage, kindly ensure the water tank remains empty throughout your journey. Any damage resulting from failure to comply will incur charges.
In the United States, you can also book a one-way trip and return your camper to a different station within the country. For our one-way hire option we charge a one-time fee of £265.
You can collect or return your vehicle from Monday to Saturday. Unfortunately, we do not release or accept vehicles on Sundays and public holidays. You can choose the time you want to collect or return your vehicle during the booking process, or later in your customer account. We charge a small fee for early collection (before 2 PM) or late return (after 11 AM). This depends on the time you choose and the fee will be displayed in advance in the booking process. If you return your campervan outside our business hours, you do so at your own risk. We accept no liability for any damage caused during this time.
Please fill up the fuel tank shortly before handing over your vehicle. In Europe, every vehicle requires diesel and AdBlue. In North America, depending on the model, it could be gasoline or diesel and DEF (Diesel Exhaust Fluid). Please check in advance the specific consumable fluids your model requires. Nearby filling stations can be found close to our stations. You can find an overview of petrol stations nearby in our petrol station overview. Failure to return the tank full will regrettably incur a service fee.
We have summarised the most important questions and answer for you here:How can I change or cancel my booking?
As the renter of the campervan or motorhome, you are responsible for ensuring that the interior is properly cleaned before you return the vehicle. Please return the interior of your campervan as clean as you found it.
If the vehicle is not sufficiently cleaned when you return it, we reserve the right to charge you for the cost of cleaning. In the case of heavy soiling and disregard of prohibitions (smoking in the vehicle and unauthorized bringing of animals without appropriate booking) additional cleaning fees may apply.
Type of Dirt | Appearance | Fee |
---|---|---|
Stains on the mattress | Colourful stains such as pee, coffee, or wine | £65 |
Stains on the seats | All stains that are not water stains (e.g. wine or sunscreen) | £65 |
Excrements | Excrements in the porta potty, toilette cassette, toilette, toilette compartment, or anywhere else* | £65 (USA cleaning fee: £219) |
When heavy duty cleaning is required* | roadsurfer reserves the right to charge a fee in case of extra cleaning efforts caused by reasons not listed above, e.g. stains on the awning, stained interior ceiling, or other dirt that take substantial effort to be removed** | £65 |
Pet hair in a vehicle that was not booked with a dog flat rate | This is prohibited and will result in an additional fee | £135 |
Smoking in the vehicle | Smoking is prohibited in all of our vehicles. Any cigarette & related smoke smells throughout the vehicle will result in an additional fee | £219 |
*To avoid being charged, a self-cleaning option is available as long as it does not affect the next bookings.
**£265 will be charged for all extra cleaning efforts. Fees related to prohibited actions can be charged on top.